Shipping
What are your delivery times?
Usually, it takes 6-10 days for shipping. However, it varies from countries and shipping methods. For more details, please check our shipping info
How much will shipping cost?
Shipping costs 4,90€ and free shipping for orders over 50€
Can you provide worldwide shipping?
No, currently we can only ship in Europe. But soon we will be able to offer worldwide shipping
Where is my order?
To know where your order is you can easily track your order
My Order
How can I cancel my order?
Before the order be shipped:
Please send us as a email soon as possible with your order number or recipient information.
info@95essentials.com
After the order be shipped:
Generally, we cannot cancel the order in transit. If you no longer need the package, please wait for the delivery of the package to complete and then initiate a return request.
What if I receive the wrong product?
Before the order be shipped:
Please send us as a email soon as possible with your order number or recipient information.
info@95essentials.com
After the order be shipped:
Generally, we cannot cancel the order in transit. If you no longer need the package, please wait for the delivery of the package to complete and then initiate a return request.
Do you offer exchanges for faulty items?
No, you can return the faulty Item to us and request a refund
Read more here
Where is my refund?
Generally, your refund will be processed to your original payment method. This process will take about 1-14 days (depending on the payment method or bank you used). Therefore, you may need to wait few days to receive your refund after we processe it. If you did not receive your refund within 14 days after we processed it, please contact us at info@95essentials.com
Product
How do I return my product?
Please send us as a email soon as possible with your order number or recipient information
info@95essentials.com
Read more here
How do I care for my product?
In all our products there is a washing label inside the garment
Do you offer extended warranties?
No, we do not offer warranty to our products
